In the world of technology, Microsoft has surprised everyone by making a big announcement. The company has announced that it will soon close all its retail stores worldwide. After their closure, the company’s retail team members will be associated with services such as customer service, sales, training and support. However, the company has not shared information about when these retail stores will be closed. Let’s know why Microsoft decided to close retail stores?
Microsoft announced the closure of all retail stores on its newsroom, as well as information that it will now focus on digital stores. The company says that it will open only four stores that no longer have a sale of products and are only used as experience centers. Also, the company says it will continue to invest in its digital storefront at Microsoft.com. Will also continue on Xbox and Windows. The company has more than 1.2 billion monthly active users in 190 markets. The company will operate Microsoft Experience Centers at locations such as London, NYC, Sydney and the Redmond Campus.
The company says that all the facilities available at retail stores will now be available to users on digital platforms as well. The company also stated in the newsletter that our online sales are increasing steadily compared to retail stores and our team is providing better services to customers virtually. Microsoft announced the closure of its retail stores and also stated that ‘we have built a team that has multitalented people and is able to operate from any corner of the world. There are people in our team who know more than 120 languages and this team is stronger than ever.